Returns & Exchanges
At Robert Gordon Interiors, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Carefully repackage the items in their original protective wrap and box to ensure they are not damaged during transit back to our warehouse.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing